FAQ

1. What types of shoes do you sell?

We offer A-grade, high-quality casual and everyday shoes that combine style, comfort, and durability at honest prices.

2. How do I know which size to order?

Check our detailed Size Guide on the product pages for exact measurements. If you need help, contact us anytime via email or WhatsApp.

3. What is your return and exchange policy?

We accept returns and exchanges within 21 days if the shoes are unused, undamaged, and in original packaging including the box. The shoe box must not be damaged. For full details, please see our Return Policy page.

4. How long does delivery take?

  • Colombo orders: Delivered within 24-48 hours

  • Outstation orders: Delivered within 3-5 days

5. Can I change or cancel my order after placing it?

Please contact us as soon as possible if you wish to change or cancel your order. We’ll do our best to assist if the order hasn’t been shipped yet.

6. Are your shoes Original?

No! All shoes are A-grade products carefully selected to ensure premium quality.

7. How do I contact customer support?

You can reach us via:

8. Do you ship internationally?

Currently, we only deliver within Sri Lanka. Stay tuned for updates on international shipping!

Still have questions?

Feel free to reach out anytime — we’re here to help!